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Frequent asked questions

find answers to all your questions

Check-out time is 11 am and check-in time is from 1 pm. Depending on the room occupancy, check-in can be done earlier.

To leave the room after the official check-out time, you will have to check with reception. For some more hours, and according to availability, we apply a discount on the current room price.

We recommend you to indicate your preference when booking the room.

7 out of 8 rooms have a window and/or balcony to the exterior.

Anakena House is a 100% non-smoking hostel.

The hostel is located at the main floor and you can take a lift to access to it.

Yes, there is air conditioning and heating in all our rooms.

Yes. Request an adapted room when making your reservation. We have an adapted room for people with reduced mobility.

Yes, we can store your luggage in a safe place until you depart and without any extra cost.

High-speed wireless internet access is available throughout the hostel and rooms.

Spanish, English, French, Italian, Catalan.

anakena house offers an external laundry service with a 24h back delivery. For a same day restitution, a 50% fee will be charged on the initial cost. For dry cleaning, check with the reception regarding the price and the restitution delay.

We do provide towels to our guests as well as amenities.

Each room has a safe-deposit box. Anakena house will not be held responsible for the objects not stored in the box.

On request.

You will find several rental agencies near the hostel.

We have a €70 fare shuttle service recommended for 4 to 6 people. Taxis from and to the airport are €30. There is also a special bus service from the airport (Aerobus) stopping at Plaza Universidad for €6.

The two nearest metro stations are “Paseo de Gracia” (L2, L3, L4), about a 5 min walk, “Plaza Catalunya” (L1-L3), about a 10 min walk, and “Plaza Universidad”,(L1, L2) about a 10 min walk.

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